Shipping Information

  • Shipping Rates Table
  • Delivery Transit Time Map
  • Frequently Asked Questions
  • Furniture and Lighting Shipping Information


    • Shipping Rates

    Please note that you can view the shipping cost of your order by adding items to your cart, proceeding to checkout and selecting a shipping option. You will be able to view the final shipping charges before submitting your order. Please contact us with any shipping questions.

    Zone

    Delivery Type

    0 - 4 lbs

    5 - 9 lbs

    10 - 14 lbs

    15 - 19 lbs

    20 - 34 lbs

    35 - 49 lbs

    50 or more lbs

    US-48 States

    UPS Ground

    ONLY $5.95

    UPS Air

    *Rates based on UPS table

    US-AK, HI, PR,
    and Guam

    US Mail

    $8

    $10

    $20

    $25

    $40

    $45

    $50

    UPS Air

    *Rates based on UPS table

    PO Box

    US Mail

    $8

    $10

    $20

    $25

    $40

    $45

    $50

    Canada

    Airmail

    $20

    $20

    $25

    $30

    $45

    $50

    $75

    Europe*

    Airmail

    $25

    $40

    $50

    $60

    $110

    $140

    $175

    Central & South America**

    Airmail

    $30

    $45

    $55

    $75

    $120

    $150

    $200

    Asia & Pacific Islands***

    Airmail

    $30

    $45

    $55

    $75

    $120

    $150

    $200

    Delivery Transit Time

    1. All items are guaranteed to arrive in perfect condition.

    2. Most orders ship within one business day. Place your order by 11:00 AM Central Time and we will try to ship same day. If an item is out of stock we will notify you within one business day. Should this occur, you will be given the option of modifying or cancelling your order. Credit cards are not billed until the order ships.

    3. Our prices are in U.S. dollars.

    4. Customers outside of the U.S. are responsible for any customs, duties and brokerage charges which may be imposed. These charges will be collected when your order is delivered. Unfortunately, we cannot provide estimates of these charges.

    5. We reserve the right to refuse international orders (outside of U.S.) if there are extraordinary shipping costs or requirements.

    6. Orders ship from our Minneapolis, Minnesota, U.S.A. warehouse. Sales tax is charged for orders shipped to Minnesota addresses.

    7. Typical delivery times are:
    Continental U.S. - 1 to 6 business days
    Hawaii, Alaska, Canada - 1 to 2 weeks
    Europe, Asia, International delivery - 2 to 6 weeks

    Countries Shipped To
    * Shipping to Europe includes: Austria, Belgium, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.
    ** Shipping to Central and South America includes: Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, Mexico, Peru, Venezuela.
    *** Shipping to Asia and Pacific Islands includes: Australia, Hong Kong, India, Japan, Korea, Republic of, Macau, New Caledonia, New Zealand, Singapore, Taiwan, United Arab Emirates.

    Please contact us with any questions



    Furniture and Lighting Shipping Information

    We look forward to helping you select modern furniture from Finland. Please review the following terms before placing your furniture order.

    This information applies to furniture orders only.

    Cost Standard furniture shipping is free within the U.S. contiguous 48 states except for select in-stock 3-leg aalto stools which ship for $5.95.

    Please contact us for a quote if you need expedited or air shipping.
    Payment 50% will be charged at time of order, remainder will be charged at time of shipment.
    Delivery Area Online ordering is restricted to deliveries within the U.S. 48 contiguous states. Residents of Hawaii and Alaska should contact us for shipping quotes.

    Residents of other countries should contact a retailer in their area.
    Assembly Many furniture pieces require simple assembly. (Use care to prevent over-tightening screws if using a power screwdriver.)
    Delivery Small items ship by UPS or other small package carrier. Larger items ship by truck with either tailgate or white-glove delivery, as noted on the product page.

    If tailgate (standard) delivery, the truck driver will drive to your home but you must accept delivery at the truck, bring the item into your house, unpack and assemble.

    If white-glove (inside) delivery, the carrier will bring the furniture into your home, assemble furniture and remove packing materials.  Contact us if you would like a quote to upgrade delivery from tailgate to white-glove.
    Damage We make every effort to ensure that your furniture arrives in perfect condition.

    When your order arrives, please take the time to inspect it to ensure that the paperwork is accurate, the correct number and type of items have been delivered, and that the shipment is free from any damage or defect.

    Make a report of any visible damage immediately upon delivery by noting the problem on the freight carrier's Bill of Landing and contacting us by email or phone. Hidden damage or defects must be reported within 24 hours following delivery.

    Please do not assemble or use damaged or defective items. When you make a report of damage or defect, we will take immediate action to remedy the situation. In most cases, the damaged or defective item will be picked-up from your home and a replacement item will be shipped.
    Sales Tax Orders delivered to Minnesota addresses will be charged sales tax.
    Returns Due to the nature of these fine pieces, furniture sales are final.
    Questions? Please contact us with any questions.