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Shipping Information
Holiday Shipping Table
Shipping Rates Table
Delivery Transit Time Map
Frequently Asked Questions
Furniture and Lighting Shipping Information
| You can view your shipping charges by proceeding to the checkout. You'll have an opportunity to view all charges before placing your order. |
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Shipping Destination
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Delivery Type
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0 - 4 lbs
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5 - 9 lbs
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10 - 14 lbs
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15 - 19 lbs
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20 - 34 lbs
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34 - 49 lbs
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50 or more lbs
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Transit Time
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US - 48 States
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UPS Ground
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Only $5.95 - entire order
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See Map Below
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UPS Air
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*Rates based on UPS Table -
Add items to your shopping cart to preview costs
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1,2 or 3 Days
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US - AK, HI, PR, and Guam
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US Mail
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$8
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$15
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$20
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$25
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$40
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$45
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$50
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2-7 Days
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UPS Air
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*Rates based on UPS Table -
Add items to your shopping cart to preview costs
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1,2 or 3 Days
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US - PO Box
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US Mail
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$8
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$10
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$20
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$25
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$40
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$45
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$50
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2-7 Days
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Canada
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Airmail
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$20
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$30
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$40
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$50
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$75
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$85
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$100
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2-4 Weeks
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Asia & Pacific Islands
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Airmail
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$30
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$55
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$65
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$75
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$120
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$150
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$200
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3-5 Weeks
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UPS Air
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$75
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$100
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$140
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$170
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$250
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$300
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$400
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1-2 Weeks
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Europe
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Airmail
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$25
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$40
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$50
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$60
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$110
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$140
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$175
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2-4 Weeks
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UPS Air
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$60
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$90
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$115
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$145
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$210
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$280
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$350
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1-2 Weeks
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Airmail
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$30
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$55
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$65
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$75
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$120
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$150
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$200
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3-5 Weeks
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UPS Air
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$75
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$100
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$140
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$170
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$250
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$300
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$400
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1-2 Weeks
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Delivery Transit Time
1. All items are guaranteed to arrive in perfect condition.
2. Most orders ship within one business day. Place your order by 11:00 AM Central Time and we will try to ship same day. If an item is out of stock we will notify you within one business day. Should this occur, you will be given the option of modifying or cancelling your order. Credit cards are not billed until the order ships.
3. Our prices are in U.S. dollars.
4. Customers outside of the U.S. are responsible for any customs, duties and brokerage charges which may be imposed. These charges will be collected when your order is delivered. Unfortunately, we cannot provide estimates of these charges.
5. Customers using a freight forwarder: For international orders shipped to a customer’s freight forwarder, any claims for damage must be placed when the order is delivered to the freight forwarder in the U.S. We cannot pay damage claims after the order is re-shipped by your freight forwarder. (This exclusion does not apply when we ship your order directly to you in another country.)
6. We reserve the right to refuse international orders (outside of U.S.) if there are extraordinary shipping costs or requirements.
7. Orders ship from our Minneapolis, Minnesota, U.S.A. warehouse. Sales tax is charged for orders shipped to Minnesota addresses.
8. Typical delivery times are:
Continental U.S. - 1 to 6 business days
Hawaii, Alaska, Canada - 1 to 2 weeks
Europe, Asia, International delivery - 2 to 6 weeks
Countries Shipped To * Shipping to Europe includes: Austria, Belgium, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.
** Shipping to Central and South America includes: Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, Mexico, Peru, Venezuela.
*** Shipping to Asia and Pacific Islands includes: Australia, Hong Kong, India, Japan, Korea, Republic of, Macau, New Caledonia, New Zealand, Singapore, Taiwan, United Arab Emirates.
Please contact us with any questions
Furniture and Lighting Shipping Information
We look forward to helping you select modern furniture from Finland. Please review the following terms before placing your furniture order.
This information applies to furniture orders only.
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| Cost |
Standard furniture shipping is free within the U.S. contiguous 48 states except for select in-stock 3-leg aalto stools which ship for $5.95.
Please contact us for a quote if you need expedited or air shipping. |
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| Payment |
50% will be charged at
time of order, remainder will be charged at time of shipment. |
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| Delivery
Area |
Online ordering is
restricted to deliveries within the U.S. 48
contiguous states. Residents of Hawaii and Alaska should contact us for
shipping quotes.
Residents of other countries should contact a retailer in their area. |
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| Assembly |
Many furniture pieces
require simple assembly. (Use care to prevent over-tightening screws if
using a power screwdriver.) |
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| Delivery |
Delivery is free for most small items shipped via UPS and for large items shipped via truck with tailgate. Large items shipped via truck requiring inside or white-glove delivery are upgraded delivery options: Please see below for details.
If tailgate (standard) delivery, the truck driver will drive to your home but you must accept delivery at the truck, bring the item into your house, unpack and assemble.
If inside delivery, shipper delivers package inside the home or garage where customer unpacks and assembles. Please contact us if you would like a quote to upgrade delivery from tailgate to inside delivery for large items.
If white-glove (inside) delivery, the carrier will bring the furniture into your home, assemble furniture and remove packing materials. Contact us if you would like a quote to upgrade delivery from tailgate to white-glove.
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| Damage |
We make every effort to
ensure that your furniture arrives in perfect condition.
When your order arrives, please take the time to inspect it to ensure
that the paperwork is accurate, the correct number and type of items
have been delivered, and that the shipment is free from any damage or
defect.
Make a report of any visible damage immediately upon delivery by noting
the problem on the freight carrier's Bill of Landing and contacting us
by email or phone. Hidden damage or defects must be reported within 24
hours following delivery.
Please do not assemble or use damaged or defective items. When you make
a report of damage or defect, we will take immediate action to remedy
the situation. In most cases, the damaged or defective item will be
picked-up from your home and a replacement item will be shipped. |
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| Sales
Tax |
Orders delivered to
Minnesota addresses will be charged sales tax. |
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| Returns |
Due to the nature of
these fine pieces, furniture sales are final. |
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| Questions? |
Please contact us with
any questions. |
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